From January 2027, we’re running five 12-week MasterCLASS programmes at our Havant office: Management, Leadership, Sales, Marketing and Business. Each one is CPD-accredited and gives the right person in your business a proven system for their area, plus the weekly coaching to put it into practice.
Most businesses have invested in training at some point. The ideas are good on the day, then the week takes over and nothing changes. These programmes are built to stop that happening.
Why training alone doesn’t stick
Research on the “forgetting curve” shows people can forget up to 90% of new information within a week unless it’s reinforced. That’s why one-off training days so rarely change how a business runs.
Each MasterCLASS combines training with coaching, so new skills are learned, used and kept:
- Weekly reinforcement: each session builds on the last, so ideas are revisited, not forgotten.
- Real-world application: attendees apply each lesson to their own role and business between sessions.
- Accountability: weekly actions and progress tracking keep everyone moving forward.
- Personal guidance: coaching addresses each attendee’s own challenges and gaps.
- Lasting results: 12 weeks of practice turns new skills into habits.
The five programmes, and who should attend
Each programme is designed for a specific person in your business. Send the person whose role it matches, or come yourself if you’re the owner.
Business MasterCLASS
For: business owners.
Build a business that works and grows without you having to be involved day to day. The 12 weeks cover setting clear goals, managing your time, the five drivers of profit, customer value and loyalty, lead generation, systems, team performance, leadership, and understanding your numbers (profit and loss, cash flow and break-even).
Management MasterCLASS
For: your managers and team leaders.
Build confident, capable managers who keep teams focused and productive. Topics include productivity and workflow, weekly planning and prioritisation, running effective team meetings and one-to-ones, goal-setting with KPIs, 90-day planning, performance reviews and conflict, communication, team-building, and the step from manager to leader.
Leadership MasterCLASS
For: your senior team and leaders.
Develop leaders who inspire, engage and deliver results. The programme covers leading versus managing, culture and values, strategic thinking and execution, leadership communication, emotional intelligence, leading through change, coaching your team, and building a personal leadership brand.
Sales MasterCLASS
For: your head of sales and sales team.
Install a proven sales system and build a team that connects, persuades and closes. Sessions cover the sales mindset, prospecting and qualifying, building rapport, body language and influence, handling objections and negotiating, closing with confidence, tracking sales KPIs, and keeping customers coming back.
Marketing MasterCLASS
For: your head of marketing or whoever runs your marketing.
Turn scattered marketing tactics into a system that brings in a steady flow of leads. Topics include your key marketing numbers, your ideal customer, positioning and the customer journey, margins and average sale, conversion and follow-up, customer loyalty, social media, website and SEO, direct marketing, referrals and alliances, a 90-day marketing calendar, and measuring what works.
How it works
Every programme is delivered in person at our Havant office by Matt, our ActionCOACH-certified trainer. Groups are kept small, so everyone gets time to work on their own business.
| Length | 12 weeks |
| When | Fridays, 10am to 11.30am |
| Where | In person at our Havant office |
| Format | Weekly 90-minute facilitated sessions with discussion, goal-setting and hands-on application |
| Between sessions | Weekly actions to apply what you’ve learned, with progress tracked on key measures |
| Accreditation | CPD-accredited |
| Starts | January 2027, with programmes running throughout the year |
Each session builds on the last. By week 12, attendees haven’t just learned a system, they’ve put it in place.
The investment
Each programme is £1,200 + VAT per person. That works out at £100 a week for 12 weeks of training and coaching.
With over 30 years of experience helping businesses worldwide, ActionCOACH is confident these programmes work!
Register your interest
We’re confirming the order and dates of the programmes now. Places are limited, so tell us which programme interests you and you’ll be the first to hear when dates are released.
Prefer to talk it through? Call us on 02392 454111 or email info@actioncoachportsmouth.com.
